Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
Staying compliant means staying prepared. Watch this video to get an inside look at how home health and hospice leaders prepare for regulatory changes and how technology impacts their survey...
What reasons are at the top of your list for switching EHRs? Hear what was important to these skilled nursing (SNFs) operations when they decided to make the switch. Transcript...
In this case study, we discuss how Signature HealthCARE has simplified clinical decision-making, improved resident outcomes, and identified trends and opportunities with their data-driven approach to long-term care. Get an...
Watch our webinar to learn how to streamline your menu planning and improve residents’ health outcomes. You’ll see how technology can automate tasks to help eliminate manual input and give...
Introduction In this episode of the Post-Acute POV podcast, our host, Tim Smokoff, general manager for home health and hospice, is joined by Paul Hess, senior director of research at...
MatrixCare CareAssist is a Point of care and eMAR in a single, easy-to-use application
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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